This morning we receive a customer's appriciating call about solving the connector problem in the connection between laser diode and S&A water chiller. Here is how things happened.
J company purchased S&A water chiller for cooling laser diode. In actual using, they found the power connector and signal cable are not suitable for their laser equipment and hoped we could change our chiller metal cover for matching their connectors. But in this way, not only the lead time will be delayed but also increase J's cost. In this moment,our technician proposed the three-core and five-core connections to J. And this eventually solve the problem. We thanks for customer's trust and support. To exclude the difficulty and anxiety for customers is our purpose.
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